Success Story: How FKCCI Doubled Member Growth with EventBank

This success story is a result of feedback and data retrieved from the Federation of Karnataka Chambers of Commerce & Industry (FKCCI).

Seeking to expand their membership network, automate their management & engagement, and introduce integrated email marketing tools to their staff, FKCCI selected EventBank as their solution of choice. It’s been one year since EventBank has been providing solutions and support to FKCCI and there’s been some interesting feedback and data that’s been collected since then.

One Year with EventBank

After one tremendous year with EventBank, FKCCI has had some incredible leaps in the growth of its membership network, ease of management, and promotional success. Here are some great takeaways:

Membership Growth Doubled – 2 months after board and governance elections at FKCCI, full use of the EventBank platform began as part of an ongoing campaign by the new leadership to increase membership and expand its network. According to FKCCI, before signing with EventBank, it’s membership growth was around 300 members over the course of a year. After leveraging EventBank’s all-in-one solution and combining the best of CRM, Marketing and Event Management practices, FKCCI more than doubled their growth and added on 700 new members since signing on.

Online Applications Gone Digital – The FKCCI website was integrated with EventBank’s web widgets, event pages, and other tools. FKCCI now reports 5 applications every week and membership staff receives form-filled applications and scanned documents online making it more sustainable for the organization, and easier to follow up digitally. This again has helped the increase in membership.

Online Registered User Engagement – FKCCI also reports to have close to 300 non-members who are have created EventBank accounts and registered so that they can be engaged with FKCCI. This is a new medium of engagement for FKCCI and they expect this number will grow into the next year.

Email Campaigns – It’s been easy for FKCCI to send out targeted event invites, notifications and regular campaigns to both members and non-members. They make it a note that the smart lists are a great feature in helping segment their audience in order to target the content to the right people. The most important benefit is the ability to automatically generate an event invitation email campaign from prior data in FKCCI’s event web pages. This means they can now create invitation emails in mere seconds. In regular marketing email campaigns, they can also drag and drop event details from the tool with pre-populated event info as well.

Automated Renewals Reminders – Finance tracking has been much easier now that EventBank automatic renewal notices get sent out to all members. This also means payment can be done through the payment gateway which will help their finance team by making it so simple that a mere export reports an entire business cycle for FKCCI. The payment gateway also leaves more avenues for purchasing options in the future should FKCCI opt to expand their payment options for members and event registrations.

Complete Success

After opting for EventBank and transforming their business to become more digital, FKCCI has effectively increased their membership rate by more than half, adopted new engagement techniques, leveraged best-in-class marketing tools, and automated their renewal process. It’s with these incredible gains that FKCCI has achieved that has led them to renew their contract with EventBank in 2019.

FKCCI President Shri Sudhakar S Shetty reports that the increase in membership registrations is in part due to the E-mail campaigns and that digital registration forms are being easily accessed online.

Founded on May 8th, 1916, the Federation of Karnataka Chambers of Commerce & Industry has had a distinguished array of businessmen and industrialists at the helm of FKCCI, establishing it as an apex organization for Industry, Trade & Service sectors in Karnataka. Since its inception, the Chamber has sought to promote the national interest by way of both public and private sector led, economic growth and has played a catalytic role in policy making at the State and Central level. FKCCI today has a membership drawn from all sectors of Industry, Trade & Services.

If you would like to explore how EventBank can help your Chamber of Commerce or association, contact us, and we’ll show you how an all-in-one chamber of commerce management sftware solution fits into your strategy.

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Written by Robert Rafferty

Robert is an avid growth hacker seeking to bring scalable growth to event management software solutions. Dog person. Based in Hong Kong. Graduate in International Business from Florida Atlantic University.

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